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Phoenix Counseling Center - Cleveland Crisis & Recovery Center

Phoenix Counseling Center - Cleveland Crisis & Recovery Center

  • Shelby, NC
  • Drug Detox

Phoenix Counseling Center's Cleveland Crisis and Recovery Center in Shelby, NC, is a 16-bed residential facility. It provides crisis stabilization for adults dealing with mental health emergencies, dangerous behaviors, or substance intoxication. Semi-private rooms ensure privacy and necessary supervision, with stays averaging 7-14 days.

In 2017, the Cleveland Crisis and Recovery Center was recognized for its crisis response efforts, resulting in one of the lowest emergency department utilization rates for behavioral health in North Carolina.

  • Provides comprehensive services delivered by psychiatrists, licensed counselors, and support workers.
  • Offers a safe, secure environment for short-term crisis stabilization and ongoing support.
  • Specializes in addressing mental health crises, substance abuse, and related issues.
  • Features semi-private rooms to ensure both privacy and necessary supervision.

Specialized in treating mental health crises and substance abuse, this center serves adults aged 18 and over, helping individuals overcome immediate pain and trauma.

  • 1 Conditions Treated
  • 3 Levels of Care
  • Speaks English
  • 20 Therapies & Programs

Staff

  • Misty HillCleveland Crisis and Recovery Center ManagerManager of Cleveland Crisis and Recovery Center.
  • Kevin OliverChief Executive Officer and Co-FounderLicensed Clinical Addiction Specialist with over 30 years of experience.
  • Celine VillaxChief Financial OfficerOversees financial resources and supports managers achieve goals.
  • Kim JonasChief Quality and Compliance OfficerResponsible for Quality Improvement and Compliance since 2022.

Conditions and Issues Treated

Opioid + Opiate Addiction Treatment

Opioids are a set of drugs prescribed for pain relief. Opioid addiction for North Carolina residents refers to the compulsive seeking of opioids, even when they are not required medically. Treatment involves medication-assisted therapy in which medicines, counseling, and behavioral therapies are all utilized at Phoenix Counseling Center - Cleveland Crisis & Recovery Center.

Levels of Care

This center offers a variety of custom treatment tailored to individual recovery. Currently available are Aftercare Support, Detox, Residential, with additional therapies available as listed below.

An addict may have to go through alcohol or drug withdrawal. While detox may be uncomfortable, it is not life-threatening. Detoxification allows the addict to rid the body of all traces of drugs or alcohol and gives the addict a clean slate for their recovery. In an inpatient or outpatient setting, detox can be managed medically.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient’s individual requirements.

Aftercare support refers to the follow-up care provided after the initial rehab program. The quality of aftercare support plays an important role in preventing relapses and sustains recovery. Aftercare support at Phoenix Counseling Center - Cleveland Crisis & Recovery Center is personalized according to the needs of the patient in North Carolina.

Therapies & Programs

Therapy for couples decreases unhealthy behavior in a relationship that can trigger addiction. Either, or both, members of the couple will be improved by this. This treatment administered by Phoenix Counseling Center - Cleveland Crisis & Recovery Center still targets addiction and can also make a relationship healthier through a variety of methods.

Addiction is a family disease. Family therapy is a common tool that is used during inpatient treatment. While living with active addiction in Shelby, North Carolina, it is impossible for family members not to be affected. In order to have the greatest chances for long term sobriety, healing any family trauma and dysfunctional communications is important. Family therapy aims to heal and rebalance unhealthy roles and habits.

Group therapy occurs in a group setting as opposed to a one on one setting. It benefits patients by providing a feeling of support and letting them know they are not alone. Patients at Phoenix Counseling Center - Cleveland Crisis & Recovery Center also learn to build trust and understanding and gain perspective through discussions.

After experiencing trauma, it’s crucial to look for a facility that can provide trauma therapy. This approach zeroes in on the traumatic incidents that a patient has encountered in the past, recent or not. It’s been widely known that trauma can make an individual resort to alcohol or other substances to mask their troubles and pain. Trauma can originate from domestic violence, sexual abuse, an early encounter with death, sexual assault, and many more. The goal of trauma therapy at Phoenix Counseling Center - Cleveland Crisis & Recovery Center in Shelby, NC is to help the patient see beyond the trauma and move forward. Mental health professionals will facilitate the patient’s journey and see to it that he or she is no longer a victim of his or her traumatic experiences and has wholly regained his or her personal power.

DBT, also known as dialectical behavior therapy, is a form of cognitive behavioral therapy (CBT) that helps people understand how their thoughts, behaviors, and feelings all connect. This can give them more control over their actions, effectively stopping self-harm ideations and attempts in some patients. It can also help put people in control over some mental struggles, like borderline personality disorder.

Most individuals suffering from addiction have low self-awareness, so they end up making poor decisions. Cognitive Behavioral Therapy (CBT) is suitable for patients recovering from an addiction of any kind. Through it, patients become more aligned with their thoughts, emotions, and behaviors, giving them a better opportunity to respond appropriately to temptations and negative feelings.

This therapy modality at Phoenix Counseling Center - Cleveland Crisis & Recovery Center in Shelby, NC strengthens a person’s ability to stay on top of their emotional state and learn new stress management techniques so they won’t give in to the temptations easily. Moreover, CBT helps people communicate and express their emotions well, which can be vital in relapse management. CBT is also suitable for managing co-occurring disorders like depression and bipolar illness.

Rational Emotive Behavior Therapy sees a person suffering from substance addiction to have illogical reasoning, counterproductive actions, and does not see things clearly. REBT at Phoenix Counseling Center - Cleveland Crisis & Recovery Center in Shelby, NC deals with cognition, images, and behavior extensively to rectify the client’s bad habits. The process calls for practice, reiteration, and bolstering the new way of thinking being introduced to the patient.

A 12-Step Program is a common method that is used to treat addiction. This format is used for both drug and alcohol treatment. It is extremely popular and successful for large numbers of people. It is a relatively simple set of steps that are done continuously in order to move through life with awareness, accountability and honesty. 12-Step programs are available in most every city in the Unites States. They are available in person, electronically and virtually through phone or web-based meetings.

Contingency management (CM) is a system that rewards patients for positive behavior. Patients may get a gift for a clean drug test. They may also get punished for negative behavior. The therapy inspires patients to engage in healthy behaviors and limit unhealthy behavior. It is effective in treating addiction and other issues.

Payment Options

For specific insurance or payment methods please contact us.
  • Health Insurance
  • Self-Pay / Cash
  • Medicare
  • Medicaid
  • Military Insurance
  • IHS/Tribunal/Urban
  • State-Financed
  • Sliding Scale
  • Location & Contact

    Phoenix Counseling Center - Cleveland Crisis & Recovery Center Location and Directions
    Address
    609 North Washington Street
    Shelby, NC 28150

    Phone Number
    (704) 751-3696

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    Phoenix Counseling Center - Cleveland Crisis & Recovery Center Location and Directions

    Location

    Accepts

    • Gender
      Female, Male
    • Age
      Adults (20+), Seniors (65+)
    • Modality
      Couples, Family, Group, Individuals
  • Hearing-Impaired
  • Veterans
  • Ownership
    Non-Profit

    Listed May 26, 2020

    Updated July 25, 2024

    Shelby, North Carolina Addiction and Treatment

    North Carolina ranks 29th in the nation for overall substance abuse. Many of the drugs abused in the state are illicit, and many of these are opioids. Prescription opioids are readily available due to the high rates of medical workers prescribing them. The number of prescriptions has increased tenfold since the 1980's. Opioid overdoses are the most common type of death in North Carolina.

    The number of drug-related deaths in Shelby, North Carolina has increased by over 100% since 2010. The number of people seeking treatment for drug addiction has also increased dramatically. In 2017, there were 14 drug-related deaths in Shelby, and in 2018, that number jumped to 23. Of those 23 deaths, 21 were attributed to opioids. Different treatments in Shelby include outpatient treatment, inpatient treatment, and residential treatment.

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