United Family and Community Services (UCFS) - Norwich Health Center in Norwich, CT, established in 1877, is a non-profit, federally qualified health center. It provides affordable healthcare services such as primary medical care, dental services, and behavioral health services to residents of Eastern Connecticut.
UCFS Healthcare's mission is to eliminate health disparities and enhance community well-being. They've received significant recognition, including the Palmer Davies Leadership Award, for their advocacy and community partnerships. Their vision is to be Eastern Connecticut's top choice for patient-centered healthcare.
- Offers extensive counseling and therapy options, including cognitive behavioral therapy and trauma-focused treatments.
- Serves over 19,000 patients with a dedicated team of 425 staff members across multiple locations.
- Includes individual, couple, family, and group therapy, alongside psychiatric evaluation and medication management.
- Provides comprehensive medical and dental care, contributing to the holistic well-being of patients.
UCFS treats various issues such as anxiety, depression, trauma, and emotional/behavioral problems. Services are available for both adults and children, particularly catering to underserved communities.
- 28 Conditions Treated
- Insurance Accepted
- 4 Levels of Care
- Speaks Chinese (Any), English, Spanish
- 25 Therapies & Programs
- Multiple Locations
Staff
- Julia CaouetteAPRN, MSN, FNP-CFamily Medicine practitioner with education from Salve Regina University
- Kathy PaeMDPediatrician board certified by American Board of Pediatrics, educated at UConn
- Laura SaskalMS, APRN, A-GNP-CAdult/Gerontology Primary Care Nurse Practitioner educated at University of Connecticut
- Muhammed QureshiMDGeriatrics specialist and Clinical Assistant Professor at UConn School of Medicine
- Nnennaya DukeD.O.Family Medicine practitioner board certified by American Board of Family Medicine
- Olivia AndersonPAPediatrics specialist educated at University of Saint Joseph
- Rebecca RichardPA-CPediatrics specialist with education from Bates College and Trevecca Nazarene University
- Stacy MarshAPRN/FNPFamily Medicine practitioner with education from Massachusetts General Hospital and Springfield College
- Sudhir KadianMDMedical Director of Pain Management, board certified in Anesthesiology and Pain Management
- Tara StedmanANCC, RN, BSNurse practitioner with education from UConn, CCSU, and Three Rivers Community College
- Tonya HallMDGastroenterology specialist board certified in Internal Medicine and Gastroenterology
- Christian PonsDDSDentist educated at Florida Atlantic University and New York University College of Dentistry
Conditions and Issues Treated
Substance Abuse + Addiction Treatment
Substance abuse refers to the intensive and inappropriate use of psychoactive substances. Psychoactive substances are those that affect brain function. These include illegal drugs, alcohol, and even the excessive use of prescription drugs. The overuse of psychoactive substances leads to severe physical or psychological dependence. It also affects the social life and relationships of the affected individual. Substance abuse is treatable.
The duration of treatment at United Family and Community Services (UCFS) - Norwich Health Center in Norwich can require weeks or even months depending on the severity of the condition as there is a risk of relapse. Treatment options include medications, counseling sessions, various types of behavioral therapy, and group therapy in different combinations.
Opioid + Opiate Addiction Treatment
Addiction to prescription opioid painkillers like oxycodone and hydrocodone, and illicit opioids such as heroin, leads to potentially life-threatening withdrawal symptoms when discontinued. Opioid addiction treatment typically involves an inpatient stay at facilities like United Family and Community Services (UCFS) - Norwich Health Center to make sure they get through withdrawal safely. Treatment also includes comprehensive mental health counseling.
Levels of Care
This center offers a variety of custom treatment tailored to individual recovery. Currently available are Aftercare Support, Detox, Drug Rehab, Outpatient, with additional therapies available as listed below.
Detox is the primary substance abuse treatment administered to a patient suffering from drug addiction. Detox helps patients in Norwich, CT recover from drug-addicted through regular monitoring of medical professionals and temporary utilization medication, other techniques.
If you or someone you know suffers from a substance abuse problem, it is crucial to understand the different options available for treatment and seek help as early as possible. These days, detox centers offer several methods for drug and alcohol addiction rehabilitation and treatment.
Outpatient programs are the standard for addiction treatment. About 9 in 10 U.S. adolescents entering addiction treatment enroll in these programs, so you’re not alone in Norwich, CT. Treatment is delivered in different settings – offices, clinics, and primary care clinics.
Facilities offer a variety of services, such as individual and group counseling and family therapy. During the sessions, you work with a team of experts that include: General physicians, Psychiatrists, Social Workers, and Psychologists. The main goals of outpatient recovery programs are to help addicted individuals reduce drug use and addictive behaviors, eventually becoming entirely sober.
Aftercare comprises services that help recovering addicts readjust to normal day-to-day Connecticut activities. It can last a year or even longer. Services include individual and family counseling, medications to reduce cravings, and treatment of psychiatric and other medical conditions. Aftercare support begins once you have completed earlier stages of treatment.
United Family and Community Services (UCFS) - Norwich Health Center‘s Therapies & Programs
In addiction recovery at United Family and Community Services (UCFS) - Norwich Health Center, therapy plays a significant role. This helps patients get to the root of their addiction and discover how the problems that contributed to their use can be handled better. Therapy can be performed in a group and one on one settings. The patient interacts with the therapist in a one-on-one atmosphere during individual therapy. This encourages them to reflect on the underlying addiction problems and develop ways to avoid potential future abuse.
Recovering from addiction involves recovering relationships as well. One of the most common areas of stress and damage during addiction is in intimate relationships. Couples therapy at United Family and Community Services (UCFS) - Norwich Health Center can rebuild trust and joy that may have been damaged. Addiction involves everyone in the family, not only the addict.
Family roles can change in damaging ways that may require professional help to rebalance. Successful intimate relationships can decrease the chances for relapse by ensuring a healthy environment after rehab in Norwich, CT.
Addiction and alcoholism affect the entire family. For this reason, family therapy is vital to a person’s recovery from addiction. In contrast to couples counseling, family therapy at United Family and Community Services (UCFS) - Norwich Health Center may include siblings, children, parents, and other significant people in the recovering person’s life. Family support is one of the most important pillars of recovery.
Many people turn to drugs and alcohol as a way of processing trauma that has affected them in the past. Trauma can include abuse, neglect, the loss of a loved one and other unpleasant incidents. Trauma therapy at United Family and Community Services (UCFS) - Norwich Health Center helps patients process trauma. It gives them the tools to deal with it in a healthier manner.
Dialectical behavioral therapy (DBT) is a type of Cognitive Behavioral Therapy that focuses on eliminating specific negative thoughts such as suicidal thoughts that can potentially lead to an individual inflicting self-harm. It is useful in the treatment of patients exhibiting uncontrollable emotions, intense mood swings, and borderline personality disorders.
The term “Dialectic” means the integration of opposites. In the substance abuse context, DBT refers to accepting the patient’s addiction and working to change their thoughts and behavior. It improves life skills such as controlling the intense emotions without reacting impulsively, resolving the interpersonal conflicts effectively, and promoting awareness about self and others.
Cognitive Behavioral Therapy (CBT) examines the relationship between a patient’s thoughts, feelings and behaviors. United Family and Community Services (UCFS) - Norwich Health Center aims to establish a healthy response to thoughts and feelings as an alternative to turning to drugs and alcohol. It also promotes healthy communication between addicts and those around them. It is and effective therapy for people suffering with all types of addictions.
EMDR therapy is combined with behavioral therapies to address the root cause of the problem. The rapid eye movements reduce the patients’ negative feelings related to the trauma and promote calmness and relaxation.
Contingency Management (CM), also called motivational incentives, is a type of pure behavioral therapy. It’s based on the idea that behavior is shaped, motivated, or controlled by its outcomes. CM is a clinical application at United Family and Community Services (UCFS) - Norwich Health Center of operant conditioning, which helps clients eliminate unwanted behaviors by the use of positive and negative reinforcement.
Payment Options
For specific insurance or payment methods please contact us.
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Location & Contact

47 Town Street
Norwich, CT 6360
Phone Number
(860) 892-7042
Social Media
Additional Locations
- United Community and Family Services (UCFS) - Plainfield Health Center in Moosup, CT
- United Community and Family Services - Norwich in Norwich, CT
- United Community and Family Services - Moosup in Moosup, CT
- United Community and Family Services - Adult Outpatient in Colchester, CT
- United Community and Family Services - New London in New London, CT
Learn More About United Community and Family Services
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Norwich, Connecticut Addiction and Treatment
Connecticut has a higher rate of substance abuse and addiction than the national average. The state ranks in the top 10 in the country for illicit drug dependence among those ages 18 to 25. In 2010, there were 9,211 people admitted to an alcohol treatment facility for alcohol abuse combined with a secondary drug. Connecticut ranked fifth in the United States of America for the number of fatalities involving drunk driving in 2014.
New London County, Connecticut, a vibrant region known for its rich history and stunning coastal beauty, faces a growing challenge with substance abuse. Opioid-related treatment admissions surged by 20% from 2020 to 2024, while fentanyl claimed 45% of drug overdose deaths in 2023. Methamphetamine-related emergency room visits also saw a 25% increase during the same period, highlighting the urgent need for action.
Treatment in Nearby Cities
- Putnam, CT (27.2 mi.)
- Thompson, CT (32.1 mi.)
- Greenwich, CT (87.6 mi.)
- Portland, CT (28.5 mi.)
- Higganum, CT (24.4 mi.)
Centers near United Family and Community Services (UCFS) - Norwich Health Center
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