Horizon Health Services - Hertel-Elmwood Recovery Center, located in Buffalo, NY, focuses on outpatient treatment for mental health and substance abuse. Established in 1975, it's part of one of Western New York's largest non-profits, offering comprehensive support for those managing addiction and mental health challenges.
The mission of Horizon Health Services is "Together for Recovery. Changing Lives. Saving Lives." They have received recognition as a Best Company to Work for in New York State for 16 consecutive years.
- Specializes in outpatient treatment for mental health disorders including depression and PTSD.
- Offers substance abuse and addiction counseling services.
- Provides individual and group counseling as part of their treatment options.
- Includes health education services and 12-step programs in their services.
The Hertel-Elmwood Recovery Center treats various mental health conditions and substance use disorders, serving individuals in Western New York seeking outpatient support and recovery services.
- 30 Conditions Treated
- Insurance Accepted
- 7 Levels of Care
- Speaks English
- 33 Therapies & Programs
- Multiple Locations
Conditions and Issues Treated
Substance Abuse + Addiction Treatment
Rehab centers exist in Buffalo, NY to help individuals bounce back from substance abuse, which is an umbrella term for drug and alcohol addiction. Drug addiction refers to the use of illegal drugs and improper use of prescription drugs. Centers like Horizon Health Services - Hertel-Elmwood Recovery Center provide individuals a chance to access individual and group therapy that can be monumental for recovery.
Substance abuse includes all problems that stem out from using various psychoactive substances. It is also a diagnostic term used by Diagnostic and Statistical Manual of Mental Disorders (DSM-IV) to define the mental and physical impairment or distress caused by misuse and overuse of certain substances in a period of 12 months.
Opioid + Opiate Addiction Treatment
Opioid addiction involves addiction to legal or illegal opioids. It may happen very quickly with any opioid use. Sometimes within a matter of days. Opioid addiction is a known as a high-risk factor for future heroin addiction.
Opioid withdrawal can be extremely uncomfortable and lead the user to continue to use even if they want to quit. Stopping using an opioid requires careful medical observation. Sometimes the withdrawal can persist for many weeks, which can put the user at a high risk for relapse.
It is recommended to receive inpatient treatment and a medically supervised detox like those offered at Horizon Health Services - Hertel-Elmwood Recovery Center in Buffalo, NY, NY, to manage the withdrawal process while learning lasting tools to maintain recovery. In some circumstances medications can be used to manage opioid addiction.
Dual-Diagnosis Treatment in Buffalo, NY
Substance use disorder falls under two categories: Alcohol or Drug Abuse and Drug Dependence. An individual suffering from a substance use disorder and mental health disorders is said to have a co-occurring disorder or a dual disorder. Individuals in Buffalo, NY with substance use disorders and mental health problems are said to suffer from a ‘dual diagnosis’.
The most frequently identified mental health issues found in individuals with substance use disorders include anxiety, depression, schizophrenia, and schizoaffective disorder.
Levels of Care
This center offers a variety of custom treatment tailored to individual recovery. Currently available are Aftercare Support, Detox, Drug Rehab, Dual-Diagnosis, Outpatient, Partial-Hospitalization, Residential, with additional therapies available as listed below.
Detox is the first step of rehab. It involves giving a person time to get the toxins out of their body. During detox, the patient gets ill, and they will often start using again to get rid of these unpleasant feelings. That’s why it’s important to have a medical professional at Horizon Health Services - Hertel-Elmwood Recovery Center present. A medical professional will make sure patients don’t start using during detox. They will also likely provide medication to ease their symptoms and coach them through on a mental level.
Outpatient treatment is treatment that occurs when a patient is not checked into a rehab facility. The patient may show up for therapy sessions, go through detox and engage in other therapies to help them recover. However, they will do so while they live at home in New York.
Outpatient therapy provided by Horizon Health Services - Hertel-Elmwood Recovery Center is usually recommended as a follow up to inpatient therapy. It helps patients adapt to their normal lives after treatment. In some cases, it can also be an alternative to inpatient treatment. People may choose this route if they are unable to leave their jobs, children or if they don’t have the money for inpatient treatment. However, inpatient treatment is the best way to recover from addiction.
Horizon Health Services - Hertel-Elmwood Recovery Center‘s Partial Hospitalization Program is a midway point between inpatient and outpatient treatment. It is for people who are still struggling with addiction but don’t need round the clock care in Buffalo. Patients may spend anywhere from 18 to 30 hours a week in a treatment program, but they will sleep at home. The duration of the program can be anywhere from one to six months.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient’s individual requirements.
Aftercare support involves the support given to a Buffalo, New York patient after they complete treatment. It helps them adjust to normal life. It may include setting them up in a halfway house and enrolling them in programs like Narcotics Anonymous (NA) and Alcoholics Anonymous (AA). Horizon Health Services - Hertel-Elmwood Recovery Center‘s patients may also be provided with career training to help them get back into the job force.
Horizon Health Services - Hertel-Elmwood Recovery Center‘s Therapies & Programs
Couples therapy is an approach wherein the patients and their partners are engaged together as a part of the treatment process. When a person becomes a victim of substance abuse, it affects the patient and the people around him, particularly his partner. Their relationship can become strained due to lack of communication, financial issues, loss of trust, lack of intimacy, and physical abuse in more severe cases.
Couples therapy addresses these issues and tries to rebuild the trust between the partners. The partner’s involvement in the process will result in greater chances of treatment success and sustained recovery.
Family therapy is a set of therapeutic approaches that assumes that the entire family is a system. It utilizes the strengths and resources of the family to help the patient refrain from resorting to substance abuse. It helps to repair relationships and improve communication between family members.
Group therapy happens at Horizon Health Services - Hertel-Elmwood Recovery Center in a controlled group environment, as opposed to a one-on-one setting. It supports Buffalo, NY patients’ recovery by offering a sense of comfort and letting them know that they are not alone. Through shared conversations, patients also learn to develop faith and understanding and gain insight on their addictions.
Unresolved trauma is often a key reason why many patients resorted to substance abuse. Trauma therapy refers to treatment wherein specialist therapists help the patients to resolve the trauma that led the patients to substance abuse. The trauma could be physical abuse, sexual abuse, war, natural disasters, divorce, accident, loss of a loved one, etc. Thinking of these traumatic events causes emotional disturbances like anxiety, depression and results in addiction. If trauma is the primary cause of substance abuse, then both issues must be addressed. Otherwise, there is a risk of relapse. Trauma therapy also improves the cognitive functions and provides long term benefits.
Dialectical Behavior Therapy (DBT) is an improved version of Cognitive Behavioral Therapy (CBT). DBT is a treatment of choice for people suffering from self-harming behaviors characterized by cutting and suicidal thoughts or inclinations.
This treatment is developed to help individuals recognize their thought patterns, behaviors, and feelings. It has demonstrated its effectiveness for people that are finding it difficult to control their emotions and urges. Conditions such as obsessive-compulsive disorder and borderline personality disorder also benefit from DBT as it imparts individuals stress-management techniques and enhanced self-esteem so they can sustain their sobriety by reducing the impact of triggers and out-of-control emotions.
Cognitive behavioral therapy (CBT) is a way of addressing concerns through talking. It can be used in individual counseling sessions. Talking through issues with professionals at Horizon Health Services - Hertel-Elmwood Recovery Center can identify sources of discomfort or unhealthy thoughts. It is a way of learning about yourself and your individual perceptions. CBT is a healthy way of addressing some behaviors which may be bringing unintended consequences in your life.
Rational Emotive Behavior Therapy (REBT) sees a person suffering from substance addiction to have illogical reasoning, counterproductive actions, and does not see things clearly. Due to this, REBT deals with cognition, images, and behavior extensively to rectify the client’s bad habits. REBT pushes an individual to become more reasonable and choose a life without the repercussions of addictions.
Patients at Horizon Health Services - Hertel-Elmwood Recovery Center in Buffalo, NY learn how to self-soothe by conducting rational self-counseling. REBT provides their patients with the skill sets necessary in handling problems all by themselves, without seeking professional help. The process calls for practice, reiteration, and bolstering the new way of thinking being introduced to the patient.
Eye Movement Desensitization and Reprocessing (EMDR) is designed to support patients in treating trauma. Patients follow a bar of light throughout the session or watch their therapist’s finger travel back and forth. All this imitates the eye movements of REM sleep. These are the same movements that enable memories to be reprocessed by the brain. This reduces the impact and reprocesses traumatic memories have individuals, reducing the desire to shelter or escape by abusing substances.
Contingency management is a way to help motivate someone to remain substance free. It is a process of rewarding positive choices and good outcomes. As humans we are wired to recreate experiences that lead to positive feelings. Through this method incentives are used for completing positive steps towards a sober life. This may be a reward for attending meetings, remaining sober or for employment goals.
Payment Options
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Location & Contact

699 Hertel Ave
Buffalo, NY 14207
Phone Number
(716) 831-1977
Additional Locations
- Horizon Village - Terrace House in Buffalo, NY
- Horizon Health Services - Orchard Park in Orchard Park, NY
- Horizon Village - Horizon Village in Sanborn, NY
- Horizon Health Services - Batavia Recovery Center in Batavia, NY
- Horizon Health Services - Lockport Recovery Center in Lockport, NY
Learn More About Horizon Health Services
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Buffalo, New York Addiction and Treatment
More than 2 million New Yorkers are currently suffering from some type of substance abuse and many of those are minors. Alcohol abuse, in particular, is prevalent among those underage. As a result of the high prices and regulation of prescription drugs, many New Yorkers turn to heroin instead. This has led to a serious heroin epidemic in the state.
Buffalo's lively arts scene and outdoor adventures beckon, but the city faces sobering opioid realities: nearly 400 overdose deaths in 2023, with fentanyl present in over 75% of cases. From 2018 to 2023, the percentage involving cocaine spiked from 57% to 81%.
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