Helen Ross McNabb Community Services Center is a non-profit mental health and substance abuse center located in Knoxville, Tennessee. Since 1948, their mission has been to provide accessible, cost-effective mental health, addiction, substance abuse and social services to the people of East Tennessee. This center provides a range of services, including individual and group therapy, intervention and assessment, residential treatment, medication management and education, and case management. They also offer specialized services, such as outpatient Detox, Outreach, and MAT treatment Or Medication Assisted Treatment.
Helen Ross McNabb Community Services Center is dedicated to helping individuals and families in East Tennessee who are struggling with addiction and substance abuse. Their programs are tailored to provide treatment and support to those in need, with the goal of helping individuals and families recover and lead healthier lives. Their services include outpatient and inpatient addiction treatment, trauma-informed services, and a wide range of holistic therapies such as yoga, meditation, and creative arts therapy. The center also provides relapse prevention, relapse recovery, and aftercare services.
Helen Ross McNabb Community Services Center is an accredited member of the Commission on Accreditation of Rehabilitation Facilities and is licensed by the Tennessee Department of Mental Health and Substance Abuse Services. The center is also accredited by the Joint Commission for the Accreditation of Healthcare Organizations and is recognized by the National Association of Addiction Treatment Providers. Additionally, its services have been recognized with awards from the National Council for Behavioral Health and the Council on Accreditation.
- 1+ Accreditations
- 2 Conditions Treated
- Insurance Accepted
- 5 Levels of Care
- Speaks English
- 13 Therapies & Programs
- Multiple Locations
Accreditations

CARF
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
Conditions and Issues Treated
Dual-Diagnosis
An underlying cause often brings about addiction. Mental disorders can lie at the center, such as schizophrenia, bipolar disorder or anxiety disorder. As well as the cause of the addiction, a dual diagnosis by Helen Ross McNabb Community Services Center helps to treat the addiction. This ensures that after treatment is complete, the patient will not fall back on old practices.
Levels of Care
This center offers a variety of custom treatment tailored to individual recovery. Currently available are Aftercare Support, Dual-Diagnosis, Intervention, Outpatient, Residential, with additional therapies available as listed below.
Outpatient treatment is treatment that occurs when a patient is not checked into a rehab facility. The patient may show up for therapy sessions, go through detox and engage in other therapies to help them recover. However, they will do so while they live at home in Tennessee.
Outpatient therapy provided by Helen Ross McNabb Community Services Center is usually recommended as a follow up to inpatient therapy. It helps patients adapt to their normal lives after treatment. In some cases, it can also be an alternative to inpatient treatment. People may choose this route if they are unable to leave their jobs, children or if they don’t have the money for inpatient treatment. However, inpatient treatment is the best way to recover from addiction.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient’s individual requirements.
Typically, people engaged in drug addiction are in a state of denial about the adverse consequences of their altered behavior. They feel that on their own, they can conquer the addiction. Intervention programs in Tennessee manged by Helen Ross McNabb Community Services Center allow family members to encourage the person affected to seek external assistance.
Therapies & Programs
Individual professional counseling or individual therapy refers to the one-on-one interaction between a patient and his or her counselor. Individual therapy allows for more privacy, one that group interactions can’t provide. Therefore, it becomes easier for a person to unload and become more open to his or her counselor.
Another benefit of individual therapy at Helen Ross McNabb Community Services Center in Knoxville, TN is that all sessions aim to speed up a single person’s progress. It makes it easier for the counselor and the patient to deal with the central issues, which are likely the culprits of substance addiction.
Once the roots of the problems are addressed, it becomes less challenging for a recovering patient to maintain sobriety and brush off temptations.
Families are not always as supportive as they could be, but by opting for family therapy, many recovering addicts are able to understand their addiction and get the support they need to get sober. These therapy sessions at Helen Ross McNabb Community Services Center in Knoxville, TN involve all members of the family who play a role in the recovering person’s daily life. They work together to overcome past issues, avoid triggers, and remain strong and supportive of each other.
In group therapy, the patient undergoes sessions with other patients dealing with similar problems under the guidance of a trained counselor. The members of the group interact with each other and talk freely about their issues. The recovery of members of the group from the problems that they face gives the patients confidence that they can also overcome their addiction.
Group therapy at Helen Ross McNabb Community Services Center reduces the feeling of loneliness and improves the coping skills of the patients. Group therapy provides patients with continuous feedback from other members. The group dynamics ensure that members start having some structure and routine in their lives.
Dialectical behavior therapy (DBT) is a method of individual and/or group counseling that focuses on acceptance and change. DBT can be very effective in developing coping strategies for negative emotions.
Cognitive behavioral therapy (CBT) is a way of addressing concerns through talking. Talking through issues can identify sources of discomfort or unhealthy thoughts. CBT is a healthy way Helen Ross McNabb Community Services Center addresses some behaviors which may be bringing unintended consequences in a persons life.
Payment Options
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Location & Contact

424 Clark St NW
Knoxville, TN 37921
Phone Number
(865) 637-9711
Additional Locations
- Helen Ross McNabb Center - Sevier County in Sevierville, TN
- Helen Ross McNabb Center - Anderson County in Oak Ridge, TN
- Helen Ross McNabb Center - Hamilton County Adult Center in Chattanooga, TN
- Helen Ross McNabb - Knox County Adult Center in Knoxville, TN
- Helen Ross McNabb Center - McMinn County in Athens, TN
Learn More About McNabb Center
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Knoxville, Tennessee Addiction and Treatment
Tennessee joins the list of states with an above-average rate for drug and/or alcohol-induced deaths. Most of these deaths are related to opioids, such as prescription opioids. The Volunteer State ranks 2nd highest in the nation for the number of prescriptions given out. The state also ranks at the top for prescription drug-related overdoses.
Knoxville, situated along the Tennessee River, offers a comfortable environment for those seeking drug rehab treatment, with its proximity to outdoor recreation like the Great Smoky Mountains and cultural attractions such as the Knoxville Museum of Art. In 2021, Knox County experienced a 29% increase in drug overdose deaths, reaching 533 fatalities, with mixed drug intoxications involving fentanyl being the leading cause. The county reported the highest number of drug overdose deaths in Tennessee that year, and 2022 saw a further 2% increase, totaling 610 deaths.
Treatment in Nearby Cities
- Springfield, TN (169.0 mi.)
- Wartburg, TN (38.4 mi.)
- Kodak, TN (17.0 mi.)
- Greeneville, TN (62.9 mi.)
- Covington, TN (321.9 mi.)
Centers near Helen Ross McNabb Community Services Center
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