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Cross Roads Agency

Drug Rehab Center in Springfield, Massachusetts

  • Substance Abuse
  • Opioid Addiction
  • Dual Diagnosis
  • Drug Addiction
  • Alcoholism

Crossroads Agency is a SAMHSA-accredited treatment program that offers a variety of tailored substance use and addiction treatment programs and services, including CBT, NRT, trauma therapy, and motivational interviewing, emphasizing its commitment to providing care, support, and guidance to clients.

About This Massachusetts Facility

Cross Roads Agency, a private rehab facility located in Springfield, Massachusetts, has been providing comprehensive care for individuals struggling with addiction since its establishment. The center specializes in treating alcoholism, drug addiction, opioid addiction, substance abuse, and mental health issues.

• SAMHSA accredited, ensuring high standards of quality and effectiveness in treatment programs
• Offers a range of levels of care, including aftercare support, drug rehab, dual-diagnosis treatment, intensive outpatient programs, and outpatient services
• Accepts private health insurance to help individuals access necessary treatment
• Provides individualized care with a wide range of services to address addiction and substance abuse

Cross Roads Agency is accredited by the Substance Abuse and Mental Health Services Administration (SAMHSA), demonstrating their commitment to delivering high-quality, effective treatment programs. They offer a variety of levels of care to cater to the unique needs of each individual seeking help.

The facility treats a wide range of addictions, including alcoholism, opioid addiction, and drug addiction. They also provide dual-diagnosis treatment for individuals struggling with co-occurring mental health disorders. Treatment methods at Cross Roads Agency include drug rehab, intensive outpatient programs, outpatient services, and aftercare support.

Cross Roads Agency recognizes the importance of ongoing support in maintaining recovery, which is why they offer comprehensive aftercare programs. Their individualized approach to treatment ensures that each person receives the specific care they need to overcome addiction and achieve lasting sobriety.

Genders
  • Male
  • Female
  • Gender Exclusive Center
  • Ages
  • Children
  • Teenagers
  • Adults
  • Seniors (65+)
  • Modality
  • Individuals
  • Couples
  • Family
  • Groups
  • Additional
  • LGBTQ+ Allied
  • Hearing Impaired
  • Veteran Specific
  • SAMHSA Listed
  • Additional Languages
  • Smoking Allowed
  • Hearing-Impaired
  • Accreditations

    SAMHSA

    Conditions and Issues Treated

    Substance abuse typically leads to addiction, which requires specialized treatment programs at Cross Roads Agency to address. Many people benefit from inpatient drug rehabilitation, which includes inpatient acute care and residential rehabilitation. Other levels of care include intensive outpatient therapy, individual counseling, and support groups. Family therapy is also an essential part of treatment for substance abuse.

    A combination of treatments is often needed to treat drug abuse issues effectively. In the case of drug abuse, there is no easy answer or one-size-fits-all cure.

    Opioid addiction treatment helps people addicted to opioids in Massachusetts curb their drug use. The selection of a treatment setting depends on the severity of the addiction. Mild cases are usually treated in outpatient facilities; severe cases need hospitalization or treatment in a residential facility. Doctors use medicines along with counseling and behavioral therapies to treat the addiction. The treatment includes medication, counseling and therapy. It can also include group counseling, individual counseling and family counseling.

    People with dual diagnosis have coexisting addiction and a mental disorder. 9.2 million US adults had a co-occurring disorder in 2018, so not just limited to Massachusetts residents. Best treatment combines medication, psychotherapy (talk therapy), support group, and inpatient rehabilitation. Sometimes, complementary therapies – yoga, massage, and acupuncture – may also be used.

    Levels of Care Offered at Cross Roads Agency

    This center offers a variety of custom treatment tailored to individual recovery. Currently available are Aftercare Support, Drug Rehab, Dual-Diagnosis, Intensive Outpatient, Outpatient, with additional therapies available as listed below.

    Cross Roads Agency offers an Intensive Outpatient Program is for those who need intensive care but prefer to spend the majority of their time in the comfort of their own home. The rehabilitation services differ in length and intensity. They are customized to meet the needs of the patient.

    Outpatient treatment plans cover diagnosis, detoxification, management, and counseling. They are a popular option for those who have graduated from inpatient facilities. Services in Massachusetts include medication-assisted treatment (MAT) and individual and group therapy.

    After treatment, addiction treatment can be frightening for newly sober people. Aftercare support provided by Cross Roads Agency is designed to give resources and help on a continued basis. It can involve finding housing in and around Massachusetts, setting up 12-step meeting groups, continued medical monitoring, and counseling.

    Therapies & Programs

    Individual professional counseling or individual therapy refers to the one-on-one interaction between a patient and his or her counselor at Cross Roads Agency in Springfield, Massachusetts. Individual therapy allows for more privacy, one that group interactions can’t provide. It makes it easier for the counselor and the patient to deal with the central issues, which are likely the culprits of substance addiction.

    Couples therapy aims to rebuild the trust between the partners. Partner’s involvement in the process will result in greater chances of treatment success. Couples therapy addresses financial issues, loss of trust, lack of intimacy, and physical abuse.

    Family therapy is a set of therapeutic approaches that assumes that the entire family is a system. It utilizes the strengths and resources of the family to help the patient refrain from resorting to substance abuse. The impact of substance abuse is not just on the patient but on the entire family. Family therapy ensures that the patient gets adequate support from the family members after the treatment making the recovery process sustainable

    • Family therapy guides all the members of the family to help the patient.
    • It helps to repair relationships and improve communication between family members.
    • It helps to keep the patient engaged and motivated throughout the treatment.

    Group therapy is an important tool in recovery. Finding a peer group in Springfield, MA and others who relate to your situation is a fundamental tool for recovery at Cross Roads Agency. Addiction tends to lead to isolation and feelings of uniqueness. The accountability and friendship that is found in group therapy can be more effective than any single other treatment approach. This is generally introduced early in recovery and is recommended as a lifetime treatment habit.

    Trauma therapy is a way of addressing trauma while in a safe situation in order to heal. This may involve Cross Roads Agency managing individual or group counseling or both. Other forms of therapy have been proven to assist in healing past traumas.

    Negative feelings are common in substance abuse disorders. If not recognized, they can cause co-occurring disorders. CBT involves strategies that help to change the thinking and behavioral pattern. It can be administered as a monotherapy as well as a part of combination therapy.

    Rehabilitation is not just limited to bringing an individual out of addiction and achieving sobriety. It is considered complete only when an individual starts leading a normal and balanced life. Life skill therapy focuses on the various skills that help an individual to lead a normal life. Patients often do not take care of themselves, struggle professionally, and withdraw from social interaction due to addiction’s physical and emotional disturbances.

    Life skills therapy helps people in Massachusetts improve various personal, professional, and social skills such as cooking healthy meals, maintaining proper hygiene, budgeting, decision-making, time management, regulation of emotions, and effectively resolving interpersonal conflicts.

    Payment Options Accepted

    For specific insurance or payment methods please contact us.
  • Health Insurance
  • Self-Pay / Cash
  • Medicare
  • Medicaid
  • Military Insurance
  • IHS/Tribunal/Urban
  • State-Financed
  • Sliding Scale
  • Is your insurance accepted?
    Ask an expert, call (888) 674-0062

    Additional Details

    Specifics, location, and helpful extra information.
    Cross Roads Agency Location and Directions
    Address Information80 Congress St
    Springfield, Massachusetts 01104 Phone Number(413) 739-1611 Meta DetailsUpdated April 15, 2024
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    Springfield, Massachusetts Addiction Information

    Massachusetts has one of the highest rates of drug abuse in the country. More than half a million Massachusetts residents abuse alcohol while more than 1.5 million use illegal drugs each year. This drug and alcohol usage is the cause of over 8% of all deaths in the state. In 2017, Massachusetts ranked in the top 10 of the states with the highest opioid overdose rates.

    In Springfield, MA, there were 607 opioid-related overdose deaths in 2016. That's a rate of 24.8 per 100,000 people, which is more than three times the national average. Opioids remain the main driver of drug overdose deaths. Inpatient rehab programs in Springfield, MA, consist of a schedule of rigorous physical exercise and a strict drug and alcohol-free lifestyle for the duration of the stay.

    Treatment in Nearby Cities
    Centers near Cross Roads Agency
    1 Federal St, Springfield, MA 01109
    15 Mulberry St, Springfield, MA 01105
    155 Maple St, Springfield, MA 01105
    Phoenix House - Residential Program
    5 Madison Avenue, Springfield, MA, 01105
    89 Belmont Ave, Springfield, MA 01108
    Health Care Resource Centers - Chicopee
    628 Center St, Chicopee, MA 01013
    1323 Worcester St, Indian Orchard, MA 01151


    The facility name, logo and brand are the property and registered trademarks of Cross Roads Agency, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. RehabNow.org is not affiliated with or sponsored by Cross Roads Agency.